FAQ

Our target customer is the modern, fashion-forward woman who values both style and convenience. Whether you’re a busy professional, fashion enthusiast, or style-conscious individual, we cater to those who appreciate premium quality, elegant designs, and effortless global delivery.

Sleekly Style offers a curated collection of sophisticated, contemporary fashion with clean lines and timeless appeal. Our pieces range from professional workwear (like blazers and loafers) to elegant evening wear (such as dresses and heels), all designed with the modern woman’s lifestyle in mind.

Our collection includes:

• Footwear: Boots, flats, heels, loafers, and sandals
• Clothing: Dresses, skirts, shirts & tops, sweaters
• Outerwear: Coats and jackets

All pieces are carefully selected for their quality, craftsmanship, and contemporary style.

Each product page includes detailed size charts with measurements in both US and international sizes. We recommend comparing your measurements to our charts for the best fit. If you’re between sizes, we suggest sizing up for comfort.

Our products generally run true to size, but we always recommend checking the specific size chart for each item as some styles may vary slightly. If you have particular fit concerns, our customer service team is happy to advise.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed.

Absolutely. We use industry-standard encryption to protect all payment information. We never store your full credit card details on our servers.

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t yet entered the processing stage.

We ship worldwide to most countries, excluding some remote areas in Asia. During checkout, you’ll be able to see if we deliver to your location.

We offer two reliable shipping methods:

• Standard Shipping ($12.95 or free for orders over $50): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping (orders over $50 only): Via EMS, delivered in 15-25 business days after dispatch

All orders require 1-2 business days for processing before dispatch.

Once your order ships, you’ll receive an email with tracking information. You can use this tracking number on the carrier’s website (DHL, FedEx, or EMS) to follow your package’s journey.

International customers may be subject to customs duties, taxes, or fees upon delivery. These charges vary by country and are the responsibility of the recipient. Sleekly Style has no control over these fees and cannot predict what they might be.

We offer a 15-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please contact our customer care team at [email protected].

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method as we cannot be responsible for lost return packages.

Once we receive your returned item, please allow 5-7 business days for processing. Refunds will be issued to the original payment method. The timing of the refund appearing in your account depends on your bank or credit card company.

Currently, we don’t offer direct exchanges. For a different size or color, we recommend returning the original item (following our return policy) and placing a new order for the desired item.

Our customer care team is available via email at [email protected]. We typically respond within 24-48 hours during business days.

Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM CST. Emails received outside these hours will be responded to on the next business day.

Our headquarters is located at:
2088 Mulberry Lane, Oklahoma City, OK 73101, United States