Shipping Policy

At Sleekly Style, we’re committed to making your premium fashion shopping experience seamless from delivery to returns. Please review our policies below to ensure you’re fully informed about our shipping and returns processes.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

Shipping Methods & Delivery Times

We offer two shipping options to accommodate your needs:

Note: Delivery times are estimates and may vary depending on destination and customs processing. We ship worldwide except to certain remote areas and parts of Asia.

International Shipping

For international orders:

• Customers are responsible for any customs duties, taxes, or import fees
• Please ensure your shipping address is complete and accurate
• We cannot modify shipping addresses after orders are processed

Returns & Exchanges

We want you to love every Sleekly Style purchase. If you’re not completely satisfied, you may return most items within 15 days of receiving your order.

Eligibility Requirements

To qualify for a return or exchange:

• Items must be unused, unworn, and in original condition with all tags attached
• Items must be in their original packaging
• Proof of purchase is required

Return Process

Follow these steps to initiate a return or exchange:

1. Contact Customer Service
   Email [email protected] within 15 days of receiving your order with:
   • Your order number
   • Product details you wish to return
   • Reason for return/exchange
2. Wait for Approval
   Our team will review your request and send a Return Authorization Number (RAN) and instructions within 2 business days.
3. Package Your Return
   Securely pack the item(s) in original packaging with all tags attached. Include a copy of your order confirmation.
4. Ship Your Return
   Send the package to:
   
   Sleekly Style Returns
   2088 Mulberry Lane
   Oklahoma City, OK 73101
   United States

   We recommend using a trackable shipping service as you’re responsible for return shipping costs unless the return is due to our error.

5. Wait for Processing
   Once received and inspected, we’ll email you about the approval status of your refund/exchange.

Refund Processing

Once your return is approved:

• Refunds are processed to your original payment method within 5-7 business days after we receive the returned item
• For credit/debit cards (Visa, MasterCard, JCB), refunds may take an additional 5-10 business days to appear on your statement
• PayPal refunds typically appear within 24 hours of processing
• Original shipping fees are non-refundable

Exchanges

Exchanged items will be shipped once we receive and process your return. Standard shipping times apply.

Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at [email protected]
• Include photos of the damage/defect
• We’ll arrange a free return and replacement/refund

International Returns

For returns outside the United States:

• You’re responsible for all return shipping costs and customs fees
• Mark packages as “Returned Goods” to avoid additional customs charges
• We recommend using the original delivery carrier (DHL, FedEx, or EMS)

Need Help?

Our customer service team is happy to assist with any questions about shipping or returns. Contact us at [email protected].